oecd economic studies no 25 995 11 deregulation and privatisation in the service sector lens h0j toshiyasu kato dirk pilat table of contents introduction 38 role impact regulations regulatory reforms some sectoral evidence 39 42 distribution construction 48 road transport 51 telecommunications 5 i airlines 57 other network related services energy postal railways 62 economy wide considerations 63 effects on overall performance extent changes regulation 67 bibliography 72 authors are grateful for helpful comments suggestions by sveinbjorn blondal andrew burns kenneth button jorgen elmeskov michael p feiner robert ford gurney peter jarrett nicolaisen oborne joaquim oliveira martins bernard phillips stefano scarpetta sally van siclen dimitri ypsilanti they indebted to laurence le fouler martine levasseur brenda livsey coates christophe madaschi sandra rayrnond guilbot josiane gutierrez their assistance 37 since early 1980s structural reform programmes have been implemented all countries although varying scale scope a common aim these was improve efficiency flexibility hence enhancing adaptability firms markets face major