the body shop international plc annual report and accounts 2003 1 brand statement company performance 2 letter from executive chairman chief officer 14 review 21 worldwide governance 22 board of directors 23 24 corporate 26 remuneration 31 notice general meeting 32 shareholder information 33 responsibilities independent auditors 34 consolidated profit & loss account 35 balance sheets 36 cash flow 37 reconciliation net to movement in debt total recognised gains losses 38 notes group five year summary contents a leading global branded retailer personal care wellbeing products for whole born natural ingredients delivering functional effectiveness benefit pleasure at masstige level marketed creatively with an element surprise good humour always service by business deep social conscience commitment its values targeted women all ages who seek function indulgence are self assured wish themselves but aspire be attractive true destination