i table of contents introduction 1 mission vision and goals for 2005 2009 personnel 2 organizational chart 6 executive summary fy05 7 lr&ts initiatives results 8 area reports administration 9 dean s office 10 assessment 11 college liaison teams 12 communication grants 13 learning 14 center information media graduate programs 15 undergraduate 16 course management systems library instruction 17 student technology training 18 support resources 19 acquisitions 20 cataloging holocaust & genocide education 21 central minnesota libraries exchange 22 circulation 23 copyright government documents 24 interlibrary loan libdata 25 periodicals 26 reference services 27 university archives special collections 28 audiovisual 29 technicians computer labs general access 30 store 31 database application development electronic classrooms 32 helpdesk 33 security 34 ii itv video conferencing multimedia web production 35 networking 36 resnet servers authentication 37 statistical consulting telecommunications infrastructure 38 television studio user accounts 39 workstation 40 appendices a scholarship 41 b