2006 ieee international conference on service operations and logistics informatics soli http www ssglobal org final program june 21 23 shanghai p r china sponsored by the intelligent transportation systems society co natural science foundation of ibm sun microsystems services global jiao tong university 1 greetings from general chairs welcome to recent emphasis in business has evolved a more traditional labor based sources innovations value creation intensive competition forced companies seek differentiators through technology role as discriminator well its ability impact profit increased focus research education however there remains significant educational gap which evolution industry with academics would help fill is dedicated accelerating most relevant this pivotal area develop knowledge skills required led economy it one first conferences that integrates promotes sciences management engineering
