logistics outsourcing case study schiesser eva sikora russell sahusilawane serly chandrakasih market volume 83 51 5 11 inhouse transportation services warehouse cargo handling & commissioning contract germany billion total 150 bn outsourced source klaus die top 100 der logistik 2003 10 no company turnover 2001 in million employees 1 deutsche post world net 4 449 40 000 2 db 3 421 29 schenker 959 400 kühne nagel 480 hapag lloyd 462 6 lufthansa 300 411 7 dachser 208 8 volkswagen transport 891 9 panalpina hq basel switzerland 950 500 ups deutschland 900 15 18 229 119 302 potential of z high growth expected by integrated distribution for mass consumer goods manufacturer and retail procurement material control system industrial eg automotive industry construction health care trends from passive operations towards active customers specific supply chain capacity