annual report 1997 year ended march 31 basic commitment of the toshiba group we companies based on our total to people and future are determined help create a higher quality life for all do part ensure that progress continues within world community endeavor serve needs especially customers shareholders employees by implementing forward looking corporate strategies while carrying out responsible responsive business activities as good citizens actively contribute further goals society continually developing innovative technologies centering fields electronics energy strive products services enhance human which lead thriving healthy constantly seek new approaches realize including ways improve global environment committed contents financial highlights 1 2 review operations strategic overview 6 information communication systems electronic devices 9 heavy electrical apparatus 12 consumer & others 15 research development