jewel ist 1999 20506 user requirements 1 cover page project number title deliverable type r report security res d1 workpackage wp contractual date of delivery 28 th february 2001 actual 21 st may author e schulz klein university stuttgart iat analysis business process it infrastructure expected quantified and qualified goals to be achieved abstract max 10 lines this documents the results from conducted s partners documentation consists a description current sales activities underlying by users within second part document towards system are described prioritized summarized concludes with an outlook on general development strategy derived draft overview systems functionality in appendix questionnaire developed assess processes can found keyword list legal notice neither european commission nor