oecd information technology outlook icts and the economy 20022002 2002 t echnology it continues to be a major driver of economic change restructuring businesses affecting skills employment contributing significantly growth wealth creation this volume describes main trends in industries supplying goods services looks at impact diffusion applications as well growing importance network effects use expands recent market dynamics gives detailed overview globalisation communication ict sector also analyses increasingly important software examines electronic commerce some barriers its expansion developments provision mismatches between supply demand potential remedies traces digital divide among individuals households then highlights selected technological that will affect commercial exploitation socio impacts medium term finally