the allstate corporation 2775 sanders road northbrook illinois 60062 6127 customer family 1998 annual report about cover colin newbold of bedford new hampshire is one youngest millions customers who make up our they use products and services not only when there s a claim but at every stage life whenever change in assets or status requires coverage to read how we re working grow businesses by strengthening cus tomer experience see shareholder letter on page 2 stories that begin 6 l2697 98 table contents glance financial highlights 1 employee agent 22 communities 23 glossary terms 26 strength 27 board directors 38 senior management team 39 information 40 parent insurance company nation largest publicly held personal lines insures eight cars homes us also major insurer serves more than 14 million households through some 15 500