andrea jung s makeover of avon products inc as 2001 came to a close held the title world largest direct seller beauty related it had for over century however there were many ways beyond selling women interested in color cosmetics hair care fragrances bath skin or jewelry purchase such supermarkets drug stores discount and department accounted approximately 93 industry 140 billion global sales with retailing becoming increasingly sophisticated saturated worldwide proliferation malls supercenter style an increasing number stand alone specialty retailers rise business consumer e commerce even one board member asked is day rep when former ceo charles perrin stepped down was promoted from president november 1999 company serious trouble annual growth less than 1 5 crashing stock price during greatest economic boom history took on role lady her first month better