|
|
| Centres D'appels > Etude de marché sectorielle |
| Selling Contact Center Technology in Asia Pacific (Market Focus) |
|
|
|
|
€ 1 516,00 |
Editeur
: |
Datamonitor |
Langue
: |
Anglais |
Date de publication : |
Mai 2006 |
Taille du document : |
12 |
Autres informations : |
Description , Table des matières |
| |
|
|
|
|
| |
Documents Publics |
1,200,000
documents |
Téléchargement illimités |
|
|
|
Etudes Privées |
50,000 rapports et études |
Paiement à la piéce |
|
|
|
|
| |
|
1.Télécharger nos rapports publics
Accés complet à plus de 1,2 Million de documents publics : études de marché, statistiques sectorielles, fiches pays, monographie d'entreprises, veille concurentielle, rapports annuels...
|
| Nos documents publics sur le même théme (3) |
|
|
|
| 52 pages | Octobre 2003 | Anglais
|
|
|
| Main
focus: |
contact center,call center,contact centers,...
|
| Research
focus: |
market size and estimates,industry structure, |
| Geographic
focus: |
japan,usa,china,taiwan,united kingdom,hong kong,... |
| |
|
|
|
|
| 96 pages | Mai 2007 | Anglais
|
|
|
| Main
focus: |
contact center,contact centers,...,server,servers,...
|
| Research
focus: |
demand analysis,pricing policy,market definition, |
| Geographic
focus: |
usa |
| |
|
|
|
|
| 79 pages | Août 2006 | Anglais
|
|
|
| Main
focus: |
contact center,contact centers,...,leisure,...
|
| Research
focus: |
market size and estimates,market segmentation, |
| Geographic
focus: |
usa,canada,united kingdom,india,philippines,mexico,... |
| |
|
|
|
|
| Autres recherches sur le même thème |
|
|
|
| |
| |
|
| |
|
2.
Rechercher d'autres rapports et études à commander
Rechercher et commander ici parmi 50.000 études de marché publiées par les principaux instituts d'études internationaux
|
| Rapports privés en relation |
|
Manoeuvrability within the US SMB Contact Center space
20 pages | Janvier 2006 |
IntroductionA bird's-eye view of the US market illustrates that it is the highest spending country in the world for contact center technologies, yet this spending pattern is disjointed as the number o |
1 100,75 €
|
| |
| |
Workforce Optimization 2005: Emerging call center performance management.
57 pages | Mars 2005 |
IntroductionWorkforce optimization as a technology set is comprised of four component technologies, workforce management, quality monitoring, agent analytics and eLearning.
Datamonitor expects 2005 |
2 716,00 €
|
| |
| |
North Africa: Profiting From Emerging And Existing Markets (Market Focus)
11 pages | Mai 2006 |
Introduction The brief analyzes the current state of the North Africa's outsourcing industry.
The key business strategies for profiting in this market are outlined as well as challenges facing the |
1 516,00 €
|
| |
| |
Contact Centers and the Public Sector
13 pages | Mars 2006 |
IntroductionThe public sector is the fastest growing global contact center vertical market.
Yet, the public sector is a difficult market to address due to budget constraints and the preference to e |
1 036,00 €
|
| |
| |
European Telcos and Contact Center Offerings
56 pages | Octobre 2005 |
IntroductionTelcos have traditionally offered a variety of contact center services; these have complemented their core competency: managing copper networks and the products/services that could easily |
2 885,75 €
|
| |
| |
Alternative Hosted US Contact Center Providers
13 pages | Mars 2006 |
IntroductionIt is anticipated that the US hosted contact center agent positions will grow by 53% from 04 - 09.
This trend is driven mainly by the low end, providing an argument for service provider |
1 100,75 €
|
| |
| |
Targeting Growth in Mature Markets: USA and Western Europe (Review Report)
115 pages | Novembre 2006 |
IntroductionA statistical overview of contact center outsourcing in Western Europe and the US.ScopeAnalysis of the US and Western European contact center outsourcing marketsA discussion of how offshor |
2 885,00 €
|
| |
| |
Contact Center Component Technolgies 2005
61 pages | Juillet 2005 |
IntroductionThis is Datamonitor's core report analyzing the global market for inbound and outbound contact center routing technology.ScopeCovers 19 country markets across all inbound and outbound cont |
2 716,00 €
|
| |
| |
The Call Center Outsourcing Outlook: Developing opportunities in a commodity market
156 pages | Février 2005 |
The call center outsourcing market is a fast, maturing industry that many people now regard as a commodity business, ‘The Call Center Outsourcing Market Outlook: Developing opportunities in a commodit |
1 224,00 €
|
| |
| |
Selling Contact Center Technology to the Financial Services Sector (Market Focus)
11 pages | Mai 2006 |
IntroductionThe lion's share of contact center spending has mostly come from the financial services industry.
Yet, global financial sector spend will increase at a rate of 3.5% from '04 to '09 and |
1 516,00 €
|
| |
| |
|
| |
| Autres secteurs en relation |
|
|
|
| |
|
| |
| |
| Présentation de l'étude de marché - Description & Table des matières |
|
| Selling Contact Center Technology in Asia Pacific (Market Focus) |
|
|
Introduction
The expansion in demand for products and services in Asia Pacific, combined with the increase in offshoring, will lead to the expansion of APs in the region. The brief describes how contact center vendors can exploit this unique growth opportunity and the issues they will need to take heed of.
Scope
Examines the current state of the Asia Pacific contact center market.
Identifies the growth opportunities in the market.
Examines the issues the contact center vendors will need to take heed of when selling to this market.
Provides key strategic recommendations to penetrate the Asia Pacific contact center market.
Highlights
By 2009 Asia Pacific will account for 20% of global agent population.
Outsourcing, Financial Services and Communications will account for 6 out of 10 APs in the region.
Reasons to Purchase
Maximize investment strategies by identifying the largest and fastest-growing call center markets in Asia Pacific.
Learn where the opportunities are, both vertically and in terms of sizebands.
|
|
Introduction
The expansion in demand for products and services in Asia Pacific, combined with the increase in offshoring, will lead to the expansion of APs in the region. The brief describes how contact center vendors can exploit this unique growth opportunity and the issues they will need to take heed of.
Scope
Examines the current state of the Asia Pacific contact center market.
Identifies the growth opportunities in the market.
Examines the issues the contact center vendors will need to take heed of when selling to this market.
Provides key strategic recommendations to penetrate the Asia Pacific contact center market.
Highlights
By 2009 Asia Pacific will account for 20% of global agent population.
Outsourcing, Financial Services and Communications will account for 6 out of 10 APs in the region.
Reasons to Purchase
Maximize investment strategies by identifying the largest and fastest-growing call center markets in Asia Pacific.
Learn where the opportunities are, both vertically and in terms of sizebands.
|
|
|
PPLSEN
|
|
|
|
|
