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| Externalisation > Etude de marché sectorielle |
| Mexico: A solution for the US Hispanic market? (Market Focus) |
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€ 1 516,00 |
Editeur
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Datamonitor |
Langue
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Anglais |
Date de publication : |
Avril 2006 |
Taille du document : |
14 |
Autres informations : |
Description , Table des matières |
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| Présentation de l'étude de marché - Description & Table des matières |
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| Mexico: A solution for the US Hispanic market? (Market Focus) |
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Introduction
The implications of using Mexico as a contact center location of choice for Spanish-speaking Americans.
Scope
Provides a clear indication of the threats US in Mexico face;
Sizes the outsourced contact center market by number of outsourced agent positions in Mexico from 2005 to 2010;
Provides strategic recommendations to outsourcers on how to capitalize on the Mexican marketplace.
Highlights
Mexico's domestic and offshore outsourced total agent positions will increase through 2010;
Overall growth in agent positions will slow through the end of the period analyzed;
The main challenges facing Mexican outsourcing include competition from lower-cost Latin American countries, rising overheads and regional saturation.
Reasons to Purchase
Learn about how Mexico's contact center outsourcing market will grow over the next five years;
Understand the challenges facing Mexico's contact center outsourcing market;
See what outsourcers using the Mexican marketplace can do to profit from this market over the long term.
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Introduction
The implications of using Mexico as a contact center location of choice for Spanish-speaking Americans.
Scope
Provides a clear indication of the threats US in Mexico face;
Sizes the outsourced contact center market by number of outsourced agent positions in Mexico from 2005 to 2010;
Provides strategic recommendations to outsourcers on how to capitalize on the Mexican marketplace.
Highlights
Mexico's domestic and offshore outsourced total agent positions will increase through 2010;
Overall growth in agent positions will slow through the end of the period analyzed;
The main challenges facing Mexican outsourcing include competition from lower-cost Latin American countries, rising overheads and regional saturation.
Reasons to Purchase
Learn about how Mexico's contact center outsourcing market will grow over the next five years;
Understand the challenges facing Mexico's contact center outsourcing market;
See what outsourcers using the Mexican marketplace can do to profit from this market over the long term.
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