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| Logiciel > Etude de marché sectorielle |
| Speech analytics: Go-to-market strategies (Strategy Focus) |
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€ 1 516,00 |
Editeur
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Datamonitor |
Langue
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Anglais |
Date de publication : |
Juin 2006 |
Taille du document : |
7 |
Autres informations : |
Description , Table des matières |
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| 28 pages | Janvier 2007 | Anglais
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| Main
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speech analytics, customer service
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focus: |
market size and estimates,market definition, |
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usa |
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| Présentation de l'étude de marché - Description & Table des matières |
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| Speech analytics: Go-to-market strategies (Strategy Focus) |
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Introduction
Patterns for the use of speech analytics have not yet solidified within organizations, and there is opportunity for alert vendors to influence user behavior. Speech analytics solutions are beginning to differentiate in this early stage, as vendors become interested in partnering with other types of business functionality.
Scope
Outlines key inhibitors for purchasing speech analytics and methods for vendors to directly address them.
Examines potential patterns of use within organisations who are purchasing speech analytics, and outlines promising avenues for partnership.
Highlights
Vendors should directly address the factors inhibiting pragmatist managers' investment.
Vendors should bear in mind how their solution will be used within an organization, and strategise accordingly.
Vendors should select complementary types of functionality with which to partner in order to access larger markets
Reasons to Purchase
Details critical issues in potential clients' understanding of speech analytics, and provides solutions
Delivers practical insights into enterprise requirements
Identifies key areas for integration
|
|
Introduction
Patterns for the use of speech analytics have not yet solidified within organizations, and there is opportunity for alert vendors to influence user behavior. Speech analytics solutions are beginning to differentiate in this early stage, as vendors become interested in partnering with other types of business functionality.
Scope
Outlines key inhibitors for purchasing speech analytics and methods for vendors to directly address them.
Examines potential patterns of use within organisations who are purchasing speech analytics, and outlines promising avenues for partnership.
Highlights
Vendors should directly address the factors inhibiting pragmatist managers' investment.
Vendors should bear in mind how their solution will be used within an organization, and strategise accordingly.
Vendors should select complementary types of functionality with which to partner in order to access larger markets
Reasons to Purchase
Details critical issues in potential clients' understanding of speech analytics, and provides solutions
Delivers practical insights into enterprise requirements
Identifies key areas for integration
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PPLSEN
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