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| SSII > Etude de marché sectorielle |
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€ 3 000,00 |
Editeur
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Idate |
Langue
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Anglais |
Date de publication : |
Février 2005 |
Taille du document : |
100 |
Autres informations : |
Description , Table des matières |
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call center,call center outsourcing,call centers,...,...
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| 43 pages | Mars 2003 | Anglais
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| 207 pages | Janvier 2006 | Anglais
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computer software,networking software,...,...
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united kingdom,france,india,china,usa,germany,... |
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| Présentation de l'étude de marché - Description & Table des matières |
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The evolution towards full IP is forcing a rethink of the traditional dividing lines between computing and telecommunications
1. Businesses and large administrations are returning more and more to their core business area for reasons of in-house expertise and financial efficiency • Businesses began by outsourcing their computer systems, before taking a look at their telecommunications • Companies have a vast array of outsourcing options available to them: definition of geographic perimeters and functions, outsourcing contracts, the take over of assets and personnel, creating joint ventures.
2. Now having to contend with a decline in revenues generated by classic corporate services (telephony, corporate network), operators need to redefine their service portfolio • In addition to corporate network management, what services to market: hosting, LAN-WAN integration, messaging and collaborative work tool management, CRM platforms… • Which strategies to choose: strategic alliances with software publishers and hardware manufacturers, short-term partnerships, develop software companies operations through takeovers or internal expansion…
3. As a result of applications’ convergence towards IP, software companies are seeing new opportunities arise • Managing all of a companies’ servers, including VoIP • Developing unified messaging and collaborative work applications • Managing the WAN and contracts with telecom operators
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PPLSEN
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