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Externalisation > Etude de marché sectorielle
 CALA: Beyond Mexico (Market Focus)
€ 1 516,00
Editeur :
Datamonitor
Langue :
Anglais
Date de publication :
Août 2006
Taille du document :
117
Autres informations :
Description , Table des matières
 

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Présentation de l'étude de marché - Description & Table des matières
 CALA: Beyond Mexico (Market Focus)

Introduction

This brief analyzes CALA in the context of domestic and offshore outsourcing investment.

Scope

*The overall state of CALAs outsourcing market with regard to demand, supply and growth;

*An analysis of Brazil's capacity for domestic and offshore contact center outsourcing;

*An overview of offshoring capabilities in Chile and Argentina;

Highlights

Market size statistics from the three major contact center outsourcing markets in CALA;

Growth rates associated with contact center outsourcing and offshoring in CALA;

Demand statistics indicating from where outsourcing demand will originate from offshore.

Reasons to Purchase

*Learn how the CALA contact center industry will grow though 2010;

*Understand the evolution of contact center outsourcing in CALA from the perspective of offshore and domestic demand;

*Learn about language and commercial trends in each of these market, and how they can affect demand over the coming years.



 

Introduction



This brief analyzes CALA in the context of domestic and offshore outsourcing investment.



Scope



*The overall state of CALAs outsourcing market with regard to demand, supply and growth;

*An analysis of Brazil's capacity for domestic and offshore contact center outsourcing;

*An overview of offshoring capabilities in Chile and Argentina;



Highlights



Market size statistics from the three major contact center outsourcing markets in CALA;



Growth rates associated with contact center outsourcing and offshoring in CALA;



Demand statistics indicating from where outsourcing demand will originate from offshore.



Reasons to Purchase



*Learn how the CALA contact center industry will grow though 2010;

*Understand the evolution of contact center outsourcing in CALA from the perspective of offshore and domestic demand;

*Learn about language and commercial trends in each of these market, and how they can affect demand over the coming years.



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