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Services Aux Entreprises > Etude de marché sectorielle
 Progress towards eGovernment goals (Customer Focus)
€ 1 516,00
Editeur :
Datamonitor
Langue :
Anglais
Date de publication :
Août 2006
Taille du document :
186
Autres informations :
Description , Table des matières
 
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Présentation de l'étude de marché - Description & Table des matières
 Progress towards eGovernment goals (Customer Focus)

Introduction

Not all eGovernment strategies are alike. Agencies' goals for eGovernment, as well as the functions and services they target with eGovernment, vary across levels of government and geographies.

Scope

*Analyzes end-user issues driving agencies to develop eGovernment strategies

*Based on Business Trends Survey of 151 state and local governments conducted in Q2 2006

*Provides advice to overcome challenges to deeper investment in eGovernment solutions

Highlights

Many governments are developing constituent-centric approaches to service in order to attract and retain residents and investment. While governments generally agree that eGovernment will allow them to improve constituent service, increase efficiency and enhance fairness, specific objectives vary by level of government and geography.

Because adopting eGovernment is an evolutionary processes, there are a number of steps governments follow in order to truly create constituent-centric service. While most agencies use eGovernment merely to publish static information to government websites, innovative agencies enable constituents to transact and participate with government online.

Reasons to Purchase

*Validate your market messaging and positioning in the government market.

*Tailor your eGovernment strategy to address specific pain points facing agencies.

*Compare market opportunities across levels of government and geographies.



 

Introduction



Not all eGovernment strategies are alike. Agencies' goals for eGovernment, as well as the functions and services they target with eGovernment, vary across levels of government and geographies.



Scope



*Analyzes end-user issues driving agencies to develop eGovernment strategies

*Based on Business Trends Survey of 151 state and local governments conducted in Q2 2006

*Provides advice to overcome challenges to deeper investment in eGovernment solutions



Highlights



Many governments are developing constituent-centric approaches to service in order to attract and retain residents and investment. While governments generally agree that eGovernment will allow them to improve constituent service, increase efficiency and enhance fairness, specific objectives vary by level of government and geography.



Because adopting eGovernment is an evolutionary processes, there are a number of steps governments follow in order to truly create constituent-centric service. While most agencies use eGovernment merely to publish static information to government websites, innovative agencies enable constituents to transact and participate with government online.



Reasons to Purchase



*Validate your market messaging and positioning in the government market.

*Tailor your eGovernment strategy to address specific pain points facing agencies.

*Compare market opportunities across levels of government and geographies.



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