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| Services De Soins > Etude de marché sectorielle |
| Healthcare Performance Improvement: Plans, Procedures & Policies |
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€ 55,00 |
Editeur
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Apollo Managed Care Consultants |
Langue
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Anglais |
Date de publication : |
Octobre 2006 |
Taille du document : |
139 |
Autres informations : |
Description , Table des matières |
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| Présentation de l'étude de marché - Description & Table des matières |
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| Healthcare Performance Improvement: Plans, Procedures & Policies |
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Healthcare Performance Improvement: Plans, Procedures & Policies
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Introduction
¨ Disease management
¨ Clinical Guidelines
¨ DM in behavioral healthcare
¨ Patient satisfaction
Performance improvement – quality in action
Definition
Principles for performance measures in healthcare
Plans
¨ University Performance Improvement Plan - examples
¨ Academic Medical Center Performance Improvement Plan - example
¨ Academic Medical Center Quality Improvement & Patient Safety Committee functions/programs
¨ Hospital (Community) Performance Improvement Plan, Policy & Procedure - example
Programs
¨ Annual Distinquished Quality Award
¨ Pay for Performance
v Evaluating change
v Family Practice model ( UK )
v ‘Bridges to Excellence’
v Commonwealth Fund Opinion Leader Survey
v Supporting Pay for Performance Programs - example
v Requirements for physician buy-in
v Audit form resource
v CPOE
v Group visits
Quality fundamentals
¨ CQI obstacle busting
¨ Electronic medical records (EMR)
¨ Patient satisfaction – example questionnaire for medical group practice
¨ Quality measures
¨ Reminders
¨ Preventive health care interventions for high risk populations
¨ Clinical performance measures - CAD
¨ Presurgical screening tools
¨ Followup tracking tools – pap smears, mammograms
¨ Unplanned readmissions
Case or Care Management
Clinical performance measures for ambulatory care (table)
Quality improvement tool kit - links
Sentinel event reports – P & P
Quality notes
Provider profiles – P & P
Case mix adjustment for provider profiles
Feedback
Steps to improve productivity, resource management, physician/patient satisfaction
Ambulatory visit data
Resources
Ethics manual - link
Medicare “Pay for Performance” Initiatives
Provider profiles: example indicators for tracking & trending data
QI/UM Clinical Indicators/Performance Goals
Crosby quotes
Hospital/SNF QA Screens
Surgical Quality Indicators
Prevention Quality Indicators, AHRQ
Staff quality certification - resource
Survey sampling error – statistical estimates (table)
Quality Indicators – hospital-related
Respiratory Care Services – QI Indicators
Readmissions
v Readmission rate - examples
v Readmission tracking tool
v Readmission notes
National Patient Safety Goals
Hospital Dashboard Report
Health System Performance Report
Staff Performance Evaluation (generic)
Regional Utilization Manager – Job description and performance evaluation
Performance Improvement Counseling – P & P (Vanderbilt University)
Case Mix Adjustment/Severity of Illness Measures
Addenda
Glossary
Quality quotes
References – listed by topic
Thoughts for the unwary
Web links
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PPLSEN
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