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| Centres D'appels > Etude de marché sectorielle |
| Onshore Contact Center Pricing (Market Focus) |
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€ 1 516,00 |
Editeur
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Datamonitor |
Langue
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Anglais |
Date de publication : |
Décembre 2006 |
Taille du document : |
11 |
Autres informations : |
Description , Table des matières |
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| Autres secteurs en relation |
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| Présentation de l'étude de marché - Description & Table des matières |
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| Onshore Contact Center Pricing (Market Focus) |
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Introduction
An analysis of the onshore outsourced pricing and cost landscape
Scope
*Onshore contact center locations by price
*Agent wages across onshore outsourcing locations
*Agent benefits across onshore locations
*Property and technology/telephony costs across onshore outsourcing locations
Highlights
Contact center outsourcing price comparison across onshore locations
Agent costs broken out by wages, benefits, facilities and networking
Trends in outsourcing costs across onshore locations
Reasons to Purchase
*Learn about pricing across the contact center outsourcing spectrum
*Understand what components make up agent costs in key onshore outsourcing locations
*Develop an understanding about potential cost shifts in major onshore outsourcing locations
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Onshore Contact Center Pricing (Market Focus)
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