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| Externalisation > Etude de marché sectorielle |
| The top BPO priorities in 2006 (Customer Focus) |
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€ 2 716,00 |
Editeur
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Datamonitor |
Langue
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Anglais |
Date de publication : |
Décembre 2006 |
Taille du document : |
11 |
Autres informations : |
Description , Table des matières |
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| Nos documents publics sur le même théme (3) |
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| 71 pages | Janvier 2006 | Anglais
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| Main
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bpo,outsourcing,offshore outsourcing
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| Research
focus: |
market outlook,market size and estimates, |
| Geographic
focus: |
india,usa,japan,united kingdom,germany,france,... |
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| 68 pages | Septembre 2005 | Anglais
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bpo,outsourcing,business process outsourcing,...
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demand analysis,market size and estimates, |
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india,usa,china,singapore,japan,united kingdom,... |
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| 56 pages | Juin 2006 | Anglais
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focus: |
outsourcing,bpo,offshore outsourcing,...
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focus: |
demand analysis,market size and estimates, |
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focus: |
china,japan,india,united kingdom,usa,singapore,... |
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| Présentation de l'étude de marché - Description & Table des matières |
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| The top BPO priorities in 2006 (Customer Focus) |
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Introduction
This brief explores the attitudes of end-users toward outsourcing business processes to outsourcing services vendors. for CRM, finance & accounting, insurance, retail banking, transaction processing, HR, knowledge processes, payments and billing and supply management services. Understanding the end-user opinion is key to success in an increasingly competitive BPO market.
Scope
*Datamonitor's survey of 1,100 IT decision makers highlights attitudes to outsourcing revealing the short, mid and long term opportunity for vendors.
*Covers all key BPO. CRM, F&A, insurance, retail banking, transaction processing, HR, knowledge processes, payments and billing and supply management.
*Survey results are explored by country and by industry vertical revealing specific trends.
Highlights
The focus of this report is highlighting the key trends and attitudes toward outsourcing business processes. Uncovering this information provides vendors with a clear view of the short, mid and long term opportunities in this market.
Reasons to Purchase
*Understand what decision makers are thinking about BPO services.
*Discover who is, and isn't, buying BPO services by country and industry vertical.
*Learn which trends matter and what Datamonitor's advice to vendors is.
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The top BPO priorities in 2006 (Customer Focus)
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