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Réseaux Mobiles > Etude de marché sectorielle
 Public Access WLAN Case Studies 2007: Evaluating Global WiFi Hotspot Service and Service Providers
€ 3 196,00
Editeur :
MindCommerce
Langue :
Anglais
Date de publication :
Mars 2007
Taille du document :
221
Autres informations :
Description , Table des matières
 

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Présentation de l'étude de marché - Description & Table des matières
 Public Access WLAN Case Studies 2007: Evaluating Global WiFi Hotspot Service and Service Providers

The subscription model of public access WLAN is teetering on the brink of disaster - The new WLAN Public Access paradigm is here!! How can public access WiFi hotspot service providers run their business in a manner that is sustainable and optimizes overall business objectives including revenue, differentiation, customer satisfaction, and retention?

With experience covering this market over the last four years and new research with this 2007 report, Mind Commerce answers these questions and more. This report provides coverage of 43 worldwide public access WLAN service providers, including bankrupt and merged companies, with a comparison and evaluation of global hotspot successes, failures, operator plans and best practices. See which service providers have failed, who has survived, who has thrived and why. See our analysis of their business plans and what we recommend their strategies should now be for growth.

For the last four years, Mind Commerce has been the definitive source of analysis about the public access WLAN market. This latest research represents a highly valuable and timely analysis, forecasts and recommendations for the public access WiFi ``hot spot`` market from a case study perspective. No other report focuses on the existing worldwide hot spot business from the perspective of the hot spot operators themselves.


This report answers important questions:

What is the growth potential for public access WLAN?
What is working and what is not working in the hot spot market?
What are the rational business models for hot spot operation?
Who are the leading worldwide hot spot operators and why?
Which hot spot operators will be successful for the long-term and why?
This report provides additional valuable information including:

Worldwide public WiFi market forecast 2007-2012
Coverage of advertiser paid WiFi such as Google
Coverage of municipal WiFi
Hot spot customers segmentation by usage demands and requirements
Hot spot usability assessment from the end-users perspective
Business case analysis for hot spot operation
Analysis of travel patterns in the US as they apply to hotspot usage
Case study review, analysis and recommendations for a total of 43 representative hot spot service providers including 15 operators in North America, 12 operators in Europe, and 16 operators in Asia.


Key Findings

Cellular broadband data will significantly disrupt public access WLAN
Service providers must find the right mix of revenue sources
Advertiser paid free Wi-Fi and location Wi-Fi will eventually work together
Free Wi-Fi model will take 2 to 3 years to fully commercialize
Muni Wi-Fi will have to overcome many issues including privacy, network management, ease of use, and adoption rates


Case Study Coverage

NORTH AMERICAN HOTSPOT OPERATORS
VERIZON
T-MOBILE
iPass
AT&T
WAYPORT
GRIC
STSN
BOINGO
PANERA BREAD COMPANY
HOTSPOTZZ
HEREUARE
SURF AND SIP
FATPORT
PRONTO
CAFÉ.COM
EUROPEAN HOTSPOT OPERATORS
TELIA HOME-RUN
SONERA HOMERUN
TELENOR
BT OPENZONE
THE CLOUD (U.K.)
TDC MOBILE DENMARK
KPN Hotspots
WLAN GMBH
T-MOBILE (AUSTRIA)
MEGABEAM
APTILO NETWORK
SWISSCOM EUROSPOT
ASIA HOTSPOT OPERATORS
CBCOM (CHINA)
CHINA MOBILE (CHINA)
CHINA NETCOM (CHINA)
China Netcom Hotspots
SMCC (SHANGHAI, CHINA)
NTT-C (JAPAN)
NTT DOCOMO COMMUNICATIONS (JAPAN)
HANARO TELECOM
KOREA TELECOM
SINGTEL
STARHUB (SINGAPORE)
AIRBORNE ACCESS
AZURE (AUSTRALIA)
BLINK (ePLDT Inc, Philippine LD Telephone Company)
PCCW NETVIGATOR (HONG KONG)
YELLOWSPOTS (Malaysia, Asia)


 

Table of Contents 2

Preface: The New Public Access Paradigm 8

Executive Summary: The WLAN Hotspot Adventure 10

Introduction: WLAN Hotspots 17

802.11 WLAN Technical Overview 24

§ Evolution of 802.11 24

§ Physical Aspects of WLAN hotspot deployment 25

§ Security and the WLAN 26

Roaming and WLAN 28

§ Handover Roaming 28

§ Contractual Roaming 29

Business Cases for WLAN 31

§ High-Traffic Coffee Shop 31

Free Access within an Established Coffee House Chain 31

§ Established chain, high-traffic locale w/access charges 31

§ Airport Deployment 31

Earning Money from WLAN Hotspots 31

§ Subscribers 31

§ Services 31

§ Mixed Harvest 31

Hotspot Operator Overview 31

§ Mobile Operator Revenue 31

§ Business outlook for the industry 31

§ Creating Success through Widespread Coverage 31

§ Aspects of Failure 31

§ What lies Ahead 31

Fundamental Questions about the WLAN Paradigm 31

§ Psychographic Profiles of the Internet Users 31

Business User 31

Average User 31

Youth User 31

Hotspot Typing and Business Cases 31

§ Enterprise 31

§ Cafes 31

§ Airports 31

§ Hotels 31

§ Apartment Complexes 31

Comparing Access 31

§ T-Mobile 31

§ T-Mobile Hotspots 31

§ T-Mobile Subscription/Access Options 31

Wayport 31

§ Wayport Hotspots 31

§ Wayport Subscription/Access Options 31

Boingo 31

§ Boingo Hotspots 31

§ Boingo Subscription/Access Options 31

Hotspotzz (formerly WiFi Metro) 31

§ Hotspotzz Hotspots 31

§ Hotspotzz Subscription/Access Options 31

Surf and Sip 31

§ Surf and Sip Hotspots 31

§ Surf and Sip Subscription/Access Options 31

FatPort 31

§ FatPort Hotspots 31

§ FatPort Subscription/Access Options 31

Café.com 31

§ Café.com Hotspots 31

§ Café.com Subscription/Access Options 31

Panera Bread Company 31

§ Panera Hotspots 31

§ Panera Subscription/Access Options 31

§ STSN Hotspots 31

§ STSN Subscription/Access Options 31

Today’s Hotspot Operators 31

§ North America 31

North America hotspot operators as of January 2007 31

Outlook and Recommendations 31

§ Europe 31

Top European hotspot operators as of January 2007 31

§ Asia 31

Top Asian hotspot operators as of January 2007 31

Case Studies: North American Hotspot Operators 31

§ Advertising-based Free WiFi: The “Googlization” of WiFi 31

§ Verizon (Program Ended) 31

Verizon Hotspots 31

Verizon Strategy 31

§ T-Mobile 31

T-Mobile Hotspots 31

T-Mobile Subscription/Access Options 31

T-Mobile Strategy 31

T-Mobile Outlook and Recommendations 31

§ iPass 31

iPass Subscription/Access Options 31

iPass Strategy 31

Outlook and Recommendations 31

§ AT&T 31

§ AT&T Wireless Hotspots 31

AT&T Wireless Subscription/Access Options 31

AT&T Wireless Strategy 31

AT&T Wireless Outlook and Recommendations 31

§ Wayport 31

Wayport Subscription/Access Options 31

Wayport Strategy 31

Wayport Outlook and Recommendations 31

§ STSN 31

STSN Hotspots 31

STSN Subscription/Access Options 31

STSN Strategy 31

STSN Outlook and Recommendations 31

§ Boingo 31

Boingo Hotspots 31

Boingo Subscription/Access Options 31

Boingo Strategy 31

Boingo Outlook and Recommendations 31

§ Panera Bread Company 31

Panera Hotspots 31

Panera Subscription/Access Options 31

Panera Strategy 31

Panera Outlook and Recommendations 31

§ Hotspotzz (formerly WiFi Metro) 31

Hotspotzz Hotspots 31

Hotspotzz Subscription/Access Options 31

Hotspotzz Strategy 31

Hotspotzz Outlook and Recommendations 31

§ Surf and Sip 31

Surf and Sip Hotspots 31

Surf and Sip Subscription/Access Options 31

Surf and Sip Strategy 31

Surf and Sip Outlook and Recommendations 31

§ FatPort 31

FatPort Hotspots 31

FatPort Subscription/Access Options 31

FatPort Strategy 31

FatPort Outlook and Recommendations 31

§ Pronto 31

Pronto Hotspots 31

Pronto Subscription/Access Options 31

Pronto Strategy 31

Pronto Outlook and Recommendations 31

§ Café.com 31

Café.com Hotspots 31

Café.com Subscription/Access Options 31

Café.com Strategy 31

Café.com Outlook and Recommendations 31

§ North American Operator Summary 31

European Hotspot Operators 31

§ Telia Home-Run (Sweden) 31

Telia Home-Run Hotspots 31

Telia Home-Run Subscription/Access Options 31

Telia Home-Run Strategy 31

Telia Home-Run Outlook and Recommendations 31

§ Telia Sonera (Finland) HomeRun 31

Sonera Hotspots 31

Sonera Subscription/Access Prices 31

Sonera Strategy 31

Sonera Outlook and Recommendations 31

§ Telenor Mobil 31

Telenor Hotspots 31

Telenor Subscription/Access Options 31

Telenor Strategy 31

Telenor Outlook and Recommendations 31

§ BT OpenZone 31

BT OpenZone Hotspots 31

BT OpenZone Subscription/Access Options 31

Subscriptions 31

BT OpenZone Strategy 31

BT OpenZone Outlook and Recommendations 31

§ The Cloud (UK) 31

The Cloud Hotspots 31

The Cloud Subscription/Access Options 31

The Cloud Strategy 31

The Cloud Outlook and Recommendations 31

§ TDC Mobile Denmark 31

TDC Mobile Hotspots 31

TDC Mobile Subscription/Access Options 31

TDC Mobile Strategy 31

TDC Mobile Outlook and Recommendations 31

KPN Hotspots 31

KPN Subscription/Access Options 31

KPN Strategy 31

KPN Outlook and Recommendations 31

§ WLAN GmbH (Part of Swisscom) 31

WLAN GmbH Hotspots/Swisscom 31

WLAN GmbH Subscription/Access Options 31

WLAN GmbH Strategy 31

WLAN GmbH Outlook and Recommendations 31

§ T-Mobile (Austria) 31

T-Mobile Hotspots 31

T-Mobile Subscription/Access Options 31

Hot Spot Pass w/Credit Card 31

T-Mobile Strategy 31

T-Mobile Outlook and Recommendations 31

§ Megabeam (now Swisscom) 31

Megabeam Hotspots 31

Megabeam Subscription/Access Options (for Italy) 31

Megabeam Strategy 31

Megabeam Outlook and Recommendations 31

§ Aptilo Network 31

Aptilo Hotspots 31

Aptilo Subscription/Access Options 31

Aptilo Strategy 31

Aptilo Outlook and Recommendations 31

§ Swisscom Eurospot (a subsidiary of Swisscom) 31

Swisscom Hotspots 31

Swisscom Eurospot Subscription/Access Options 31

Swisscom Strategy 31

Swisscom Outlook and Recommendations 31

§ European Operator Summary 31

Asia 31

§ CBCom (China) 31

CBCom Hotspots 31

CBCom Subscription/Access Options 31

CBCom Strategy 31

CBCom Outlook and Recommendations 31

§ China Mobile (China) 31

China Mobile Hotspots 31

China Mobile Subscription/Access Options 31

China Mobile Strategy 31

China Mobile Outlook and Recommendations 31

§ China Netcom (China) 31

China Netcom Hotspots 31

China Netcom Subscription/Access Options 31

China Netcom Strategy 31

China Netcom Outlook and Recommendations 31

§ SMCC (Shanghai, China) 31

SMCC Hotspots 31

SMCC Subscription/Access Options 31

SMCC Strategy 31

SMCC Outlook and Recommendations 31

§ NTT-C (Japan) 31

NTT-C Hotspots 31

NTT-C Subscription/Access Options 31

NTT-C Strategy 31

NTT-C Outlook and Recommendations 31

§ NTT DoCoMo Communications (Japan) 31

NTT DoCoMo Hotspots 31

NTT DoCoMo Subscription/Access Options 31

NTT DoCoMo Strategy 31

NTT DoCoMo Outlook and Recommendations 31

§ Hanaro Telecom 31

Hanaro Telecom Hotspots 31

Hanaro Telecom Subscription/Access Options 31

Hanaro Telecom Strategy 31

Hanaro Telecom Outlook and Recommendations 31

§ Korea Telecom 31

Korea Telecom Hotspots 31

Korea Telecom Subscription/Access Options 31

Korea Telecom Strategy 31

Korea Telecom Outlook and Recommendations 31

§ SingTel 31

SingTel Hotspots 31

SingTel Subscription/Access Options 31

SingTel Strategy 31

SingTel Outlook and Recommendations 31

§ StarHub (Singapore) 31

StarHub Hotspots 31

StarHub Subscription/Access Options 31

StarHub Strategy 31

StarHub Outlook and Recommendations 31

§ Airborne Access (a subsidiary of ePLDT, Philippines) 31

Airborne Access Hotspots 31

Airborne Access Subscription/Access Options 31

Pre-Paid 31

Airborne Access Strategy 31

Airborne Access Outlook and Recommendations 31

§ Azure (Australia) 31

Azure Hotspots 31

Azure Subscription/Access Options 31

Azure Strategy 31

Azure Outlook and Recommendations 31

§ Blink (ePLDT Inc, Philippine LD Telephone Company) 31

Blink Hotspots 31

Blink Subscription/Access Options 31

Blink Strategy 31

Blink Outlook and Recommendations 31

§ PCCW Netvigator (Hong Kong) 31

PCCW IMS Hotspots 31

PCCW IMS Subscription/Access Options (prices in HK dollars 31

PCCW IMS Strategy 31

PCCW IMS Outlook and Recommendations 31

§ YellowSpots (Malaysia, Asia) 31

YellowSpots Hotspots 31

YellowSpots Subscription/Access Options 31

YellowSpots Strategy 31

YellowSpots Outlook and Recommendations 31

§ Asian/Australian Operator Summary 31

Worldwide Public Hotspot Forecast 2007-2012 31

§ Total Worldwide Public Hotspots 31

§ Free Worldwide Public Hotspots 31

Summary 31

INDEX 31

About The Author 31



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