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| Centres D'appels > Etude de marché sectorielle |
| Contact Center Outsourcing Global Model (Interactive Model) |
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€ 12 000,00 |
Editeur
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Datamonitor |
Langue
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Anglais |
Date de publication : |
Mars 2007 |
Taille du document : |
50 |
Autres informations : |
Description , Table des matières |
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| Nos documents publics sur le même théme (3) |
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| 52 pages | Octobre 2003 | Anglais
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| Main
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contact center,call center,contact centers,...
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market size and estimates,industry structure, |
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japan,usa,china,taiwan,united kingdom,hong kong,... |
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| 96 pages | Mai 2007 | Anglais
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| Main
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contact center,contact centers,...,server,servers,...
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| Research
focus: |
demand analysis,pricing policy,market definition, |
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usa |
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| 79 pages | Août 2006 | Anglais
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| Main
focus: |
contact center,contact centers,...,leisure,...
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| Research
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market size and estimates,market segmentation, |
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focus: |
usa,canada,united kingdom,india,philippines,mexico,... |
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IntroductionThe expansion in demand for products and services in Central and Eastern Europe, combined with the increase in offshoring, will lead to the expansion of APs in the region. The brief des |
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The role of SIs in the contact center market (Strategy focus) 12 pages | Octobre 2006 |
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The call centre industry in the UK continues to expand, despite the high-profile exodus of many large contact centre operations to low-wage locations overseas. However, employment has grown more sl |
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| Autres secteurs en relation |
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| Présentation de l'étude de marché - Description & Table des matières |
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| Contact Center Outsourcing Global Model (Interactive Model) |
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Introduction
This model will allow users to slice and dice global, regional and national market data related to contact center outsourcing. Key parameters include revenues, agent positions, total contact centers, demand by offshore location and vertical adoption.
Scope
Highlights
Reasons to Purchase
Contact center outsourcing market sizing for 34 countries, 10 vertical markets and 4 horizontal functions Total number of outsourced contact centers across 34 geographies Contact center outsourcing revenues split across countries
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ABOUT DATAMONITOR 2 OVERVIEW 4 This product has been designed for delivery in a data pack format (.xls). 4 Please select the data pack option from the download menu at the side of the page 4 Introduction 4 Scope of this report 4 Research and analysis highlights 4 Key reasons to read this report 5
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