|
|
| Logiciel > Etude de marché sectorielle |
| Survey finds highly satisfied ITSM customers are most business focused |
|
|
|
|
€ 1 680,00 |
Editeur
: |
Ovum |
Langue
: |
Anglais |
Date de publication : |
Août 2006 |
Taille du document : |
20 |
Autres informations : |
Description , Table des matières |
| |
|
|
|
|
| |
|
Rechercher d'autres rapports et études à commander
Rechercher et commander ici parmi 50.000 études de marché publiées par les principaux instituts d'études internationaux
|
| Rapports privés en relation |
|
Chinese Markets for Data Warehouse Applications
189 pages | Février 2002 |
China's demand for data warehouse applications has grown at a fast pace in the past decade.
In the next five years, both production and demand will continue to grow.
This new study examines Chin |
3 500,00 €
|
| |
| |
PC business software in Germany
15 pages | Septembre 2002 |
The German market for PC business software has grown by 9% since 2000 to reach a value of almost Euro 2 billion (US$1.87billion) in 2001.
Over the five year review period value sales increased by a |
198,00 €
|
| |
| |
Business Process Management 04
356 pages | Février 2004 |
BPM concerns the software and tools required to model and execute an organisation's business processes, through the orchestration and integration of the necessary people, systems, applications, and ap |
1 195,00 €
|
| |
| |
Software Licensing Strategies
232 pages | Avril 2004 |
It is no exaggeration to describe computer software as the lifeblood of today's business and commerce.
It is also the largest category of capital spend in the US, ahead of other categories such as |
1 195,00 €
|
| |
| |
Solutions for Compliance
192 pages | Juin 2004 |
The compliance agenda - meeting the demands on business of legislation, regulation and adoptions of standards, is a bigger challenge now than ever.
Corporate failures and fraud, from Enron to Shell |
1 195,00 €
|
| |
| |
Chinese Markets for CRM Applications
193 pages | Février 2002 |
China's demand for CRM applications has grown at a fast pace in the past decade.
In the next five years, both production and demand will continue to grow.
This new study examines China's economi |
3 500,00 €
|
| |
| |
Chinese Markets for Data Warehouse Applications
189 pages | Février 2002 |
China's demand for data warehouse applications has grown at a fast pace in the past decade.
In the next five years, both production and demand will continue to grow.
This new study examines Chin |
2 835,00 €
|
| |
| |
Chinese Markets for IT Security Software
180 pages | Septembre 2002 |
China's demand for IT security products has grown at a fast pace in the past decade.
In the next five years, both production and demand will continue to grow.
This new study examines China's eco |
2 835,00 €
|
| |
| |
Chinese Markets for Software
188 pages | Janvier 2002 |
China's demand for software has grown at a fast pace in the past decade.
In the next five years, both production and demand will continue to grow.
This new study examines China's economic trend |
2 835,00 €
|
| |
| |
The Software and IT Services Industry in the UK 2004
pages | Septembre 2004 |
PAC offers the first online information and analysis service for and about the European and US Software and IT Services Industry.
This service is continuously updated throughout the year.
|
6 200,00 €
|
| |
| |
|
| |
| Autres secteurs en relation |
|
|
|
| |
|
| |
| |
| Présentation de l'étude de marché - Description & Table des matières |
|
| Survey finds highly satisfied ITSM customers are most business focused |
|
|
Ovum Summit's recent survey of 333 North American enterprise and mid-market decision-makers assesses when, why and how these organizations are making investments in virtualization, service-oriented architecture (SOA), IT service management (ITSM) and related dynamic computing infrastructure technologies. This report focuses on results related to awareness, adoption and expectations for ITSM. It provides a detailed profile of the customer attributes most associated with high levels of satisfaction with ITSM implementations, and provides recommendations to vendors and customers about how to set expectations that will result in successful deployments. Companion reports will discuss similar results related to virtualization, consolidation and SOA.
Read this Report to Learn:
What types of benefits ITSM can and can't deliver;
What customers need to do to assure successful ITSM deployments;
How ITSM use impacts satisfaction with SOA and virtualization; and
Which vendors are regarded as the most strategic ITSM providers.
|
|
Table of Contents
Section 1: Survey participant demographic
profile
Section 2: ITSM use correlates with
dynamic computing success
Section 3: Highly satisfied ITSM users focus
on business process performance
Section 4: ITSM-automation connection
still tentative
Section 5: Strategic IT management
software vendors solve business
as well as IT problems
|
|
|
PPLSEN
|
|
|
|
|
