World Employment Services Market

ENTS

I. INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS

Study Reliability and Reporting Limitations I-1
Disclaimers I-2
Data Interpretation & Reporting Level I-2
Quantitative Techniques & Analytics I-3
Product Definitions And Scope of Study I-3

II. EXECUTIVE SUMMARY

1. Market Overview II-1

2. Competitive Landscape II-2
Table 1: Leading Players in Employment Services Market
Worldwide (2003-2005): Percentage Breakdown by Revenues for
Adecco SA, Manpower Inc, Vedior, Randstad Holding NV, Kelly
Services, Inc., and Others (includes corresponding
Graph/Chart) II-2

3. Trends and Issues II-3
Services Sector Emerges as the Largest Job Creator II-3
Independent Capital Markets Redefine Employment II-3
Economic Slump Paves the Path for ODRS II-4
Employee Retainers are the Winners II-4
Hiring Phobia II-4
Labor Migration II-5
Table 2: Expatriate Population in Select Countries (2000) (
includes corresponding Graph/Chart) II-5

4. Service Overview II-6
Employment II-6
Types of Employment II-6
Part-Time Employment II-6
Temporary Employment II-6
Labor/Employment Market II-6
Emergence of PES II-6
Public Employment Services (PES) II-7
ILO Dissolves PES Monopoly II-7
PES to Face Challenges II-7
Deemed Knowledge Economy II-7
Diverse Nature of Labor Market II-8
ILO's Directives about Employment Services II-8
Key Functions of PES II-8
PES and Information Technology II-8
Labor Market Information II-9
Labor Market Adjustment Programs II-9
Administration of Unemployment Benefits II-9
Search Channels II-9
Recruiting Leaders from Outside II-10
Types of Recruiting Agencies II-10
Executive Search Firms II-10
Search Process II-10
Temporary Staffing Services II-11
Women Prefer Temporary Work II-11
Role of Temporary Staffing II-11
Internet Job Boards II-11
Retained Executive Search Companies II-12
Passives II-12
Techniques to Hunt Passives on Internet II-12
Relationship Recruiting II-13
Career Networks II-13
Services for Users II-13
Services for Recruiters II-13
Video Resumes: A Powerful Tool for Jobseekers II-13
Self-Employment II-13

5. Recent Industry Activity II-14
Kelly Services Acquires P-Serv II-14
Kelly Services Acquires CGR/seven II-14
Kelly Services to Acquire the Remaining 51% Stake in Tempstaff
Kelly II-14
Kelly Services Takes Over Talents Technology II-14
Vedior Acquires Think Resources II-15
Randstad Acquires Job One II-15
Randstad Acquires Additional Stake in Talent Shanghai II-15
Tempo-Team Acquires Thremen II-15
Vedior Takes over Major Players Ltd II-16
Adecco to Acquire Tuja Group II-16
SelectRemedy Acquires Ablest II-16
ClearPoint Acquires Advantage Services Group II-16
ATC Healthcare Acquires Berry II-16
Singer Lewak Acquires Finity Resources II-17
INFe-Human Resources Acquires Gilsor Technology II-17
On Assignment Acquires Oxford Global II-17
AccountAbilities Acquires ReStaff Services II-17
Kenexa Acquires StraightSource II-17
Barrett Business Services Acquires Strategic Staffing II-17
MPS Group Acquires Paladin Companies II-18
IMPACT Group Takes Over Spherion�s HR Consulting Business II-18
Futurestep Takes Over Newman Group II-18
Spherion Acquires Resulte Universal II-18
Labor Ready Takes Over Skilled Services II-19
Bradley-Morris Takes Over Career Development Corp II-19
Oasis Outsourcing Acquires Kelly Staff Leasing II-19
Heidrick & Struggles Acquires RENTONJAMES II-19
Hays Acquires James Harvard II-20
ResCare Acquires Maatwerk Groep II-20
Randstad to Merge with Vedior II-20
Monster Enters into an Agreement with Comcast II-20
Journal Sentinel Enters into an Agreement with Monster II-21
Monster Forms Recruitment Services Alliance with Adicio II-21
Poolia Expands Operations in Germany and the UK II-21
Robert Half International Partners with RetirementJobs.com II-21
Workway Commences Outplacement Service Center II-22
MPS Group Enters into Master Service Agreement with CH2M HILL II-22
CDI Engineering Bags Contract from GE Infrastructure II-22
IntelliCorp Enters into Licensing Agreement with BenefitPoint II-22
Titan Divests Subsidiary to SJT II-23
BA Enters into Agreement with Temporary Employment Agencies II-23
AcadeMedia Receives SEK 10 million Contract from AMS II-23
BT Announces Appointment of Manpower for Master Vendor Services II-23
Workway Establishes Outplacement Service Center II-24
SmartPost Expands Free e-Media Network II-24
Monster Expands Alliance with Internet Broadcasting II-24
Job Network and HotJobs Division of Yahoo! Form Strategic
Partnership II-24
Mincom Enters into Partnership with NGA.NET II-25
Placemefirst.com Introduces Place Me First II-25
DRIVERSOURCE Launches MyDriverSource.com II-25
CV-Online Rolls Out Corporate Portal II-26
Monster India Introduces Video Resume II-26
Jobsite Launches New Portal for Accountants II-26
New York Times and NYTimes.com Join with Monster� II-27
Heidrick & Struggles Acquires Highland Partners II-27
Jobing.com Acquires Houstonemployment.com II-27
Kenexa Acquires Psychometric Services II-27
Resolve Staffing Acquires Power Personnel II-27
First Advantage Acquires Refsure Worldwide II-28
Resolve Staffing Acquires R&R Staffing II-28
Resolve Staffing Acquires StaffPro and Belcan Staffing II-28
Select Personnel Acquires Staffing Services of Michigan II-28
Tradestar Services Acquires CYMRI II-28
Wolviston Management Acquires Yoh Staffing II-28
Randstad Acquires Getronics� HR Services Division II-28
Randstad to Acquire Majority Stake in Team4U II-29
Vedior to Acquire Majority Stake in Corridor AS II-29
Vedior Acquires Majority Stake in Voxius BV II-29
Vedior Acquires Major Stake in Digby Morgan Consulting II-29
Vedior Acquires Majority Stake in CNC Global II-29
Vedior Acquires Additional Stake in Blomfield Group II-30
Vedior to Acquire Stake in Talisman Software Holding II-30
BTS Group Acquires Advantage Performance II-30
First Advantage Acquires Accufacts Pre-Employment Screening II-30
UC Advantage Acquires Employers Consulting Group II-30
Dice Holdings Acquires eFinancialGroup II-31
Parsons Corp. Acquires Exi II-31
INFe-Human Resources Acquires Express Employment Agency II-31
Right Management Acquires Grow Talent Company II-31
JobServe Acquires ComputerJobs.com II-31
Gryphon Investors Acquires Staffing Now II-32
Kelly Acquires The Ayers Group II-32
Design Group Acquires Aimco Labour II-32
ADP Acquires VirtualEdge II-32
AARP Collaborates with Spherion II-33
Pasona and EDION to Establish a New Joint Venture Company II-33
Kelly Divests Staff Leasing Business to Oasis Outsourcing II-34
Kelly Services Commence Business Operations in Istanbul II-34
MRINetwork Enters into Master Franchise License Agreement II-34
Poolia Divests �A&Z Arbeit & Zeit� to Argo Personal Service II-34
Poolia Expands Presence in Germany II-35
Randstad Divests PL Services II-35
Adecco Opens Career Center in Belgium II-35
HCRS Bags a New Contract from US Navy II-35
TPS Staffing Changes its Name to Global Employment Solution II-35
MSSI Wins Option Year Renewal II-36
MAXNetwork Bags Three-Year Jobs Contract II-36
FAO Research Launches FAO JobSearch Website II-36
PennWell Introduces Online Employment Site PennTechJOBS II-36
HRworkbench Launches Services in India II-37
Todays Staffing Launches StaffSuite� II-37
Marquin Introduces New Hiring and Recruiting Website II-37
iCIMS Launches iRecruiter� 6.2 II-37
Randstad Acquires Martin Ward Anderson II-38
Randstad Acquires Galilei II-38
Vedior Acquires Major Stake in Compliance II-38
Vedior Acquires Delta Solutions and Delta Pharma II-38
Vedior Partners with Frontier to Establish Vedior Contec II-38
Vedior Partners with Staff Service Group to Launch New Company II-39
TAOnline.com Enters into a Partnership with CareerProPlus II-39
Resolve Opens Office in Manatee II-39
First Advantage Takes Over Quest Research II-39
MEI Acquires CBT Companies II-40
Adecco Takes Over StaffWise Legal II-40
Verifications Buys Drugtec II-40
Grafton Buys MBC II-40
Premier Takes Over Nigel Lynn II-40
Manpower Acquires ABC Consultants' Business II-41
Monster Worldwide Buys JobKorea Website II-41
Jobing.com Acquires Colorado Online Job Connection II-41
TPFS Buys Business Entities II-41
Convergys in a Contract with DuPont II-42
Blue Skies Bags Contract from Big Communications II-42
Accenture Signs Outsourcing Contract with NewPage II-42
Hewitt Completes Contract with Rohm and Haas II-42
HRAnswer Link Enters into a Pact with U-Haul Dealers II-42
Accretive Solutions Launches HMC II-42
Resolve Launches New Agency in Meadville II-43
MaFoi Enters the US Market II-43
Acorn Establishes New Office in Wrexam II-43
Diamond Recruitment Sets Up Office in Eastern Europe II-43
Manpower Opens Public-Private Office in China II-43
Kelly Services Accelerates into Japan II-43
Kelly Scientific Resources Sets Up Branch in Singapore II-44
Kelly Services Launches Office in Thailand II-44
LHH Launches Office In India II-44
Manpower Opens Training Center in Tsunami-Affected Tharangampadi II-44
Futurestep Diversifies into India II-44
First Advantage Launches New Office in Philippines II-45
Hewitt Associates Joins Forces with Human Link to Form Hewitt HLC II-45
Manpower and Workforce Partnership Form Alliance II-45
USDL Partners with Manpower to Rebuild Mississippi II-45
Insource and Adecco Join Forces II-45
Teknikforetagen and Poolia Form Partnership II-45
Manpower Forms Alliance with China II-46
RphRecruiter and RxTemp Join to Form Rx Pro Health, Inc II-46
Adecco Takes Over French Consultancy Firm Altedia II-46
Skill-link.com Enters into Employment Services Agreement with
Cisco II-46
Campbellford Community Resource Centre to Provide Employment
Assistance through Funding from Government of Canada II-46
Cite Collegiale to Provide Employment Assistance through
Funding from Government of Canada II-47
Cambridge Career Counselling Services to Provide Employment
Assistance through Funding from Government of Canada II-47
Jobstart and Preparatory Training Programs to Provide
Employment Assistance on Behalf of Government of Canada II-47
iHispano.com Introduces New Website II-48
www.recruiting.com Introduces Blogger-Jobs.com II-48
Kenexa Introduces Kenexa Interview Builder II-48
Manpower Inc Acquires Right Management Consultants, Inc. II-48
Monster Acquires Jobpilot II-48
Warning Management Acquires Employment Systems II-48
Sterling Testing Systems Acquires Automated Information Services II-49
KMPG Signs Agreement with Tact India II-49
Poolia AB Enters Employment Services Deal with Stockholm
County Council II-49
Sweden and Albania Signs Employment Services Project II-49
Ontario March Receives Fund for Employment Services Project
from the Government of Canada II-49
West Hants African Advisory Association to Provide Employment
Assistance through Funding from Government of Canada II-49
Manpower Wins Recruitment Contract from HCL II-50
Manpower Driving Bags Staffing Contract from Saint-Gobain II-50
Kelly Receives SCQI Award from Intel II-50
Kelly Provides Substitute Teachers in 40 States II-50
CareerBuilder.com Partners with MSN II-50
AARP Lists Adecco in Top 25 Employers for Workers above 50 II-51
Adecco Launches New HR Services Division II-51
CDI Bags Staffing Contract from Independence Blue Cross II-51
Kelly Launches New Business Line II-51
Canadian Government Funds for Employment Assistance Services II-51
UK's Job Sites Adopt New Marketing Strategies II-52
Kelly Establishes New Office in Belgium II-52
Kelly Services Wins 'Best Employment Website' Award II-52
Adecco Boosts Online Jobs Network II-52
Adecco Introduces Internal Communications Television II-53
Hays Montrose Establishes New Offices in the UK II-53
Yorkshire Ltd. Launches a Portal for Insurance Jobs II-53
Health-Care Staffing Group Fights Nurse Wage Rate Caps II-53

6. Focus on Select Players II-54
Adecco SA (Switzerland) II-54
Adecco Staffing II-54
Ajilon (USA) II-54
Lee Hecht Harrison (LHH) II-54
CDI Corporation (USA) II-55
AndersElite (UK) II-55
Management Recruiters International Inc. II-55
Todays Staffing II-55
Kelly Services, Inc. (USA) II-56
Manpower Inc. (USA) II-56
Brook Street Bureau Plc II-56
Jefferson Wells International Inc. II-56
Right Management Consultants, Inc. II-57
Randstad Holding NV (The Netherlands) II-57
Vedior N V (The Netherlands) II-57

7. Global Market Perspective II-58
Table 3: World Recent Past, Current & Future Analysis for
Employment Services by Geographic Region - USA, Japan, Europe,
Asia-Pacific (excluding Japan) and Rest of World Markets
Independently Analyzed with Annual Revenues in US$ Billion for
Years 2000 through 2010 (includes corresponding Graph/Chart) II-58

Table 4: World Long-term Projections for Employment Services
by Geographic Region - USA, Japan, Europe, Asia-Pacific
(excluding Japan) and Rest of World Markets Independently
Analyzed with Annual Revenues in US$ Billion for Years 2011
through 2015(includes corresponding Graph/Chart) II-59

Table 5: World 11-Year Perspective for Employment Services by
Geographic Region - Percentage Breakdown of Dollar Revenue for
USA, Japan, Europe, Asia-Pacific (excluding Japan) and Rest of
World Markets for Years 2000, 2007 & 2010 (includes
corresponding Graph/Chart) II-60

III. MARKET

1. The United States III-1
A.Market Analysis III-1
Temporary Staffing Services III-1
Employment Agencies III-1
Employee Leasing Services III-2
Role of Temporary Staffing Agencies III-2
Increasing Role of Temporary Employees III-2
US Job Market Strengthens III-3
IT Firms on Hiring Spree III-3
Employment Status in the US - A Recent Past Scenario III-3
Table 6: Employment/Unemployment Status in the US
(2003-2004) (In Millions) (includes corresponding
Graph/Chart) III-3

Table 7: Employment/Unemployment Status in the US (2004 &
2003) - By Gender (In Millions) (includes corresponding
Graph/Chart) III-4

Table 8: Employment/Unemployment Status in the US (2003) -
By Age Group (In Millions) (includes corresponding
Graph/Chart) III-4

Table 9: Number of Employees in Non-farm Goods-Production
in the US (2003-2004): Break-up by Sector for
Manufacturing, Construction, and Natural Resources and
Mining (In Millions) (includes corresponding Graph/Chart) III-5

Table 10: Number of Employees in Non-farm Goods-Production
(Manufacturing) in the US (2003-2004): Break-up by Product
Type for Durable Goods and Nondurable Goods (In Millions) III-5

Table 11: Number of Employees in Non-farm Goods-Production
(Natural Resources and Mining) in the US (2003-2004):
Break-up by Mining Category for Mining and Coal Mining (In
Millions) III-5

Table 12: Number of Employees in the US Service Industry
(2003-2004): Break-up by Service Type for Trade,
Transportation and Utilities, Education and Health
Services, Professional and Business Services, Leisure and
Hospital, Financial Activities (Including Real Estate),
Other Services, Information, and Government (In Millions)
(includes corresponding Graph/Chart) III-6

Table 13: Number of Employees in the US Trade,
Transportation and Warehousing and Utilities Industry
(2003-2004) (In Millions) (includes corresponding
Graph/Chart) III-6

Table 14: Number of Employees in the US Retail and
Wholesale Trade Industries (2003-2004) (In Millions) III-7
Employment Outlook III-7
Select Service Jobs in the US III-7
Table 15: Number of Select Service Jobs in the US (2000 &
2010): Estimates and Projections by Service Type for Food
Preparation and Beverage Service, Cleaning, Buildings, and
Grounds Service, Personal Service, Protective Service, and
Health Service (includes corresponding Graph/Chart) III-7
Food Preparation and Beverage Service III-7
Table 16: Number of Jobs in Food Preparation and Beverage
Service in the US (2000 & 2010): Estimates and Projections
by Job Type for Food and Beverage Service Occupations and
Chefs, Cooks, and Other Kitchen Workers III-7
Cleaning, Buildings, and Grounds Service III-8
Table 17: Number of Jobs in Cleaning, Buildings, and
Grounds Service in the US (2000 & 2010): Estimates and
Projections by Job Type for Cleaners and Institutional
Cleaning Supervisors, Landscaping, Grounds Keeping,
Nursery, Greenhouse, Lawn Service Occupations, and Pest
Controllers III-8
Personal Service III-8
Table 18: Number of Jobs in Personal Service in the US
(2000 & 2010): Estimates and Projections by Job Type for
Preschool Teachers and Child-Care Workers, Home Health and
Personal Care Aides, Barbers, Cosmetologists, and Related
Workers, Private Household Workers, Veterinary Assistants
and Non-farm Animal Caretakers, and Flight Attendants
(includes corresponding Graph/Chart) III-9
Protective Service III-9
Table 19: Number of Jobs in Protective Service in the US
(2000 & 2010): Estimates and Projections by Job Type for
Guards, Police and Detectives, Correctional Officers, Fire
Fighting Occupations, and Private Detectives and
Investigators (includes corresponding Graph/Chart) III-10
Health Service III-10
Table 20: Number of Jobs in Health Service in the US (2000
& 2010): Estimates and Projections by Job Type for Nursing
and Psychiatric Aides, Medical Assistants, Dental
Assistants, Physical Therapist Assistants and Aides, and
Occupational Therapy Assistants and Aides (includes
corresponding Graph/Chart) III-11
Professional and Technical Jobs in the US III-12
Table 21: Number of Professional and Technical Jobs in the
US (2000 & 2010): Estimates and Projections by Service
Type for Teachers and Instructors, Counselors, and Library
Occupations, Computer, Mathematical, and Operations
Research, Engineers and Engineering Technicians, Social
and Recreation Workers, Legal Services, Architects,
Surveyors, and Drafters, Physical Scientists, Social
Scientists, Scientists and Science Technicians Life
Scientists, Health Diagnosticians, and Air Transportation-
Related (includes corresponding Graph/Chart) III-12
Teachers and Instructors, Counselors, and Library Occupations III-12
Table 22: Number of Jobs for Teachers and Instructors,
Counselors, and Library Occupations in the US (2000 &
2010): Estimates and Projections by Job Type for School
Teachers - Kindergarten, Elementary, and Secondary,
College and University Faculty, Adult and Vocational
Education Teachers, Special Education Teachers,
Instructors and Coaches, Sports and Physical Training,
Counselors, Librarians, Library Technicians, and
Archivists, Curators, Museum Technicians, and Conservators
(includes corresponding Graph/Chart) III-13
Computer, Mathematical, and Operations Research Services III-14
Table 23: Number of Jobs for Computer, Mathematical, and
Operations Research Services in the US (2000 & 2010):
Estimates and Projections by Job Type for Computer Systems
Analysts, Engineers, and Scientists, Computer Programmers,
Operations Research Analysts, Statisticians, Actuaries,
and Mathematicians III-14
Engineers and Engineering Technicians III-14
Table 24: Number of Jobs for Engineers and Engineering
Technicians in the US (2000 & 2010): Estimates and
Projections by Job Type for Engineers, Engineering
Technicians, Electrical and Electronics Engineers,
Mechanical Engineers, Civil Engineers, Industrial
Engineers, other than Safety Engineers, Aerospace
Engineers, Chemical Engineers, Materials Engineers,
Nuclear Engineers, Petroleum Engineers, and Mining
Engineers, Including Mine Safety Engineers (includes
corresponding Graph/Chart) III-16
Social and Recreation Workers III-17
Table 25: Number of Jobs for Social and Recreation Workers
in the US (2000 & 2010): Estimates and Projections by Job
Type for Social Workers, Human Service Workers and
Assistants, and Recreation Workers (includes corresponding
Graph/Chart) III-17
Legal Services III-17
Table 26: Number of Jobs in Legal Services in the US (2000
& 2010): Estimates and Projections by Job Type for Lawyers
and Judicial Workers and Paralegals and Legal Assistants III-17
Architects, Surveyors, and Drafters III-18
Table 27: Number of Jobs for Architects, Surveyors, and
Drafters in the US (2000 & 2010): Estimates and
Projections by Job Type for Drafters, Surveyors,
Cartographers, Photogrammetrists, and Surveying
Technicians, Architects, Except Landscape and Naval, and
Landscape Architects III-18
Physical Scientists III-18
Table 28: Number of Jobs for Physical Scientists in the US
(2000 & 2010): Estimates and Projections by Job Type for
Science Technicians, Chemists, Geologists, Geophysicists,
and Oceanographers, Physicists and Astronomers, and
Atmospheric Scientists (includes corresponding
Graph/Chart) III-19
Social Scientists III-19
Table 29: Number of Jobs for Social Scientists in the US
(2000 & 2010): Estimates and Projections by Job Type for
Psychologists, Economists and Marketing Research Analysts,
Social Scientists, and Urban and Regional Planners
(includes corresponding Graph/Chart) III-20
Scientists and Science Technicians Life Scientists III-20
Table 30: Number of Jobs for Scientists and Science
Technicians Life Scientists in the US (2000 & 2010):
Estimates and Projections by Job Type for Biological and
Medical Scientists, Conservation Scientists and Foresters,
and Agricultural and Food Scientists (includes
corresponding Graph/Chart) III-20
Health Diagnosticians III-21
Table 31: Number of Jobs for Health Diagnosticians in the
US (2000 & 2010): Estimates and Projections by Job Type
for Dentists and Chiropractors III-21
Air Transportation-Related Services III-21
Table 32: Number of Jobs in Air Transportation-Related
Services in the US (2000 & 2010): Estimates and
Projections by Job Type for Aircraft Pilots and Flight
Engineers and Air Traffic Controllers III-21
Employment Share by Industry Sector in the Recent Past III-22
Table 33: Employment Market in the US in 2002: Percentage
Breakdown by Industry Sector for Services, Retail Trade,
Government, Manufacturing, Finance, Insurance and Real
Estate, Transport/Utilities, Wholesale Trade, Construction,
and Mining (includes corresponding Graph/Chart) III-22

Table 34: Temporary and Contract Employment in the US in
2001: Percentage Breakdown by Occupation for Industrial,
Professional/Managerial, Office/ Clerical, Information
Technology, Healthcare, and Technical (includes
corresponding Graph/Chart) III-22
Recent Industry Activity III-22
Key US Players III-43
B.Market Analytics III-46
Table 35: US Recent Past, Current & Future Analysis for
Employment Services by Service Segment - Temporary Staffing
Services, Employment Agencies and Employee Leasing Service
Markets Independently Analyzed with Annual Revenues in US$
Billion for Years 2000 through 2010 (includes corresponding
Graph/Chart) III-46

Table 36: US Long-term Projections for Employment Services
by Service Segment - Temporary Staffing Services, Employment
Agencies and Employee Leasing Service Markets Independently
Analyzed with Annual Revenues in US$ Billion for Years 2011
through 2015 (includes corresponding Graph/Chart) III-47

Table 37: US 11-Year Perspective for Employment Services by
Service Segment- Percentage Breakdown of Dollar Revenue for
Temporary Staffing Services, Employment Agencies and
Employee Leasing Service Markets for Years 2000, 2007 & 2010
(includes corresponding Graph/Chart) III-47

2. Japan III-48
A.Market Analysis III-48
Employment and Baby Care Providers Boost Japan's Service
Sector III-48
Japanese Employment System III-48
Origin of Recruitment Agencies in Japan III-49
Private Placement Agencies III-49
Recruiting Companies in Japan III-49
Executive Search & Search Firms III-49
Placement Agencies III-50
Outplacement Agencies III-50
Other Agencies III-50
Younger Employees Dominate the Jobseeker Lot III-50
Long-Term Employment System III-50
Advertisement III-51
Competition III-51
Recent Industry Activity III-51
Key Japanese Players III-53
B.Market Analytics III-54
Table 38: Japanese Recent Past, Current & Future Analysis
for Employment Services by Industry Sector - Construction &
Manufacturing, Trade & Commerce, Communication & Energy and
Other Markets Independently Analyzed with Annual Revenues in
US$ Billion for Years 2000 through 2010 (includes
corresponding Graph/Chart) III-54

Table 39: Japanese Long-term Projections for Employment
Services by Industry Sector - Construction & Manufacturing,
Trade & Commerce, Communication & Energy and Other Markets
Independently Analyzed with Annual Revenues in US$ Billion
for Years 2011 through 2015 (includes corresponding
Graph/Chart) III-54

Table 40: Japanese 11-Year Perspective for Employment
Services by Industry Sector - Percentage Breakdown of Dollar
Revenue for Construction & Manufacturing, Trade & Commerce,
Communication & Energy and Other Markets for Years 2000,
2007 & 2010 (includes corresponding Graph/Chart) III-55

3. Europe III-56
A.Market Analysis III-56
Temporary Staffing: A Necessary Evil III-56
Employers Reluctant to Boost Staff III-57
Downfall of PES Monopoly in Europe III-57
Liberalization of Public Employment Services (PES) in
Europe by Country III-57
Precarious and Low-wage Jobs Marked with High Incidence Job
Transitions III-57
Lisbon and Stockholm Objectives Face Challenging Waters III-57
Table 41: Comparison of Lisbon and Stockholm Employment
Rate Targets and Employment Rates Achieved in 2003 (In %) III-58
Enlargement of EU III-58
Enlargement of EU and Job Market III-58
EU Aims to Become Knowledge Based Economy III-59
The Agency Workers Directive III-59
Employment Growth in New EU Members III-60
Tax Revenues to Increase III-60
Employment Statistics in European Union - A Recent Past
Perspective III-60
Table 42: Employment Status in EU25 and EU15 (2003)
(includes corresponding Graph/Chart) III-60

Table 43: Employment Status in Select European Regions
(2003) - Share of Employed in Agriculture, Industry, and
Services Sector for France, Germany, Italy, and the United
Kingdom (In Millions) (includes corresponding Graph/Chart) III-61

Table 44: Employment Status in EU25 and EU15 (2003) - Share
of Employed in Agriculture, Industry, and Services Sector
(In Millions) (includes corresponding Graph/Chart) III-61

Table 45: Employment Status in EU25 and EU15 (2003) -
Employment Share of Low, Medium, and High Skilled Workers
(In %) (includes corresponding Graph/Chart) III-61

Table 46: Employment Rates in EU25 Member States (2003)
(includes corresponding Graph/Chart) III-62

Table 47: Economically Active Population (15-64 Years) in
European Union (2000): Percentage of Total Population
(15-64 Years) for Total, Men and Women (includes
corresponding Graph/Chart) III-63

Table 48: Employment Rate in European Union (2000) -
Percentage of Employment in Economically Active Population
for 15-64, 15-24, 25-54, and 55-64 Years (includes
corresponding Graph/Chart) III-64

Table 49: Part Time Employment and Temporary Employment in
European Union (2000): Percentage of Employment in
Economically Active Population (15-64Years) (includes
corresponding Graph/Chart) III-65

Table 50: Unemployment Rate in European Union (2000):
Percentage of Unemployment in Economically Active
Population (15-64Years) (includes corresponding
Graph/Chart) III-66

Table 51: Education Level (At-least Upper Secondary Level)
in European Union (2000): Percentage of Total Population
(25-64 Years) (includes corresponding Graph/Chart) III-66
B.Market Analytics III-67
Table 52: European Recent Past, Current & Future Analysis
for Employment Services by Geographic Region - France,
Germany, United Kingdom and Rest of Europe Markets
Independently Analyzed with Annual Revenues in US$ Billion
for Years 2000 through 2010 (includes corresponding
Graph/Chart) III-67

Table 53: European Long-term Projections for Employment
Services by Geographic Region - France, Germany, United
Kingdom and Rest of Europe Markets Independently Analyzed
with Annual Revenues in US$ Billion for Years 2011 through
2015(includes corresponding Graph/Chart) III-67

Table 54: European 11-Year Perspective for Employment
Services by Geographic Region - Percentage Breakdown of
Dollar Revenue for France, Germany, United Kingdom and Rest
of Europe Markets for Years 2000, 2007 & 2010 (includes
corresponding Graph/Chart) III-68

Table 55: European Recent Past, Current & Future Analysis
for Employment Services in Construction & Manufacturing
Industries by Geographic Region - France, Germany, United
Kingdom and Rest of Europe Markets Independently Analyzed
with Annual Revenues in US$ Billion for Years 2000 through
2010 (includes corresponding Graph/Chart) III-69

Table 56: European Long-term Projections for Employment
Services in Construction & Manufacturing Industries by
Geographic Region - France, Germany, United Kingdom and Rest
of Europe Markets Independently Analyzed with Annual
Revenues in US$ Billion for Years 2011 through 2015(includes
corresponding Graph/Chart) III-69

Table 57: European 11-Year Perspective for Employment
Services in Construction & Manufacturing Industries by
Geographic Region - Percentage Breakdown of Dollar Revenue
for France, Germany, United Kingdom and Rest of Europe
Markets for Years 2000, 2007 & 2010 (includes corresponding
Graph/Chart) III-70

Table 58: European Recent Past, Current & Future Analysis
for Employment Services in Trade & Commerce Industries by
Geographic Region - France, Germany, United Kingdom and Rest
of Europe Markets Independently Analyzed with Annual
Revenues in US$ Billion for Years 2000 through 2010
(includes corresponding Graph/Chart) III-71

Table 59: European Long-term Projections for Employment
Services in Trade & Commerce Industries by Geographic Region
- France, Germany, United Kingdom and Rest of Europe Markets
Independently Analyzed with Annual Revenues in US$ Billion
for Years 2011 through 2015(includes corresponding
Graph/Chart) III-71

Table 60: European 11-Year Perspective for Employment
Services in Trade & Commerce Industries by Geographic Region
- Percentage Breakdown of Dollar Revenue for France,
Germany, United Kingdom and Rest of Europe Markets for Years
2000, 2007 & 2010 (includes corresponding Graph/Chart) III-72

Table 61: European Recent Past, Current & Future Analysis
for Employment Services in Communication & Energy Industries
by Geographic Region - France, Germany, United Kingdom and
Rest of Europe Markets Independently Analyzed with Annual
Revenues in US$ Billion for Years 2000 through 2010
(includes corresponding Graph/Chart) III-73

Table 62: European Long-term Projections for Employment
Services in Communication & Energy Industries by Geographic
Region - France, Germany, United Kingdom and Rest of Europe
Markets Independently Analyzed with Annual Revenues in US$
Billion for Years 2011 through 2015(includes corresponding
Graph/Chart) III-73

Table 63: European 11-Year Perspective for Employment
Services in Communication & Energy Industries by Geographic
Region - Percentage Breakdown of Dollar Revenue for France,
Germany, United Kingdom and Rest of Europe Markets for Years
2000, 2007 & 2010 (includes corresponding Graph/Chart) III-74

Table 64: European Recent Past, Current & Future Analysis
for Employment Services in Other Industries by Geographic
Region - France, Germany, United Kingdom and Rest of Europe
Markets Independently Analyzed with Annual Revenues in US$
Billion for Years 2000 through 2010 (includes corresponding
Graph/Chart) III-75

Table 65: European Long-term Projections for Employment
Services in Other Industries by Geographic Region - France,
Germany, United Kingdom and Rest of Europe Markets
Independently Analyzed with Annual Revenues in US$ Billion
for Years 2011 through 2015 (includes corresponding
Graph/Chart) III-75

Table 66: European 11-Year Perspective for Employment
Services in Other Industries by Geographic Region -
Percentage Breakdown of Dollar Revenue for France, Germany,
United Kingdom and Rest of Europe Markets for Years 2000,
2007 & 2010 (includes corresponding Graph/Chart) III-76

3a. France III-77
A.Market Analysis III-77
Employment Status III-77
Table 67: Recent Past Perspective of Temporary Employment
in France (2001): Percentage Breakdown by Industry Sector
for Industrial, Services and Construction (includes
corresponding Graph/Chart) III-77
Flexible Job Contracts in France III-78
French Giants Create Jobs Outside France III-78
Synergie SA - A Key Player III-78
B.Market Analytics III-78
Table 68: French Recent Past, Current & Future Analysis for
Employment Services by Industry Sector - Construction &
Manufacturing, Trade & Commerce, Communication & Energy and
Other Markets Independently Analyzed with Annual Revenues in
US$ Billion for Years 2000 through 2010 (includes
corresponding Graph/Chart) III-78

Table 69: French Long-term Projections for Employment
Services by Industry Sector - Construction & Manufacturing,
Trade & Commerce, Communication & Energy and Other Markets
Independently Analyzed with Annual Revenues in US$ Billion
for Years 2011 through 2015(includes corresponding
Graph/Chart) III-79

Table 70: French 11-Year Perspective for Employment Services
by Industry Sector - Percentage Breakdown of Dollar Revenue
for Construction & Manufacturing, Trade & Commerce,
Communication & Energy and Other Markets for Years 2000,
2007 & 2010 (includes corresponding Graph/Chart) III-79

3b. Germany III-80
A.Market Analysis III-80
Table 71: Employment Status in Germany (2000-2004) - Breakup
by Sex (In '000) (includes corresponding Graph/Chart) III-80
Table 72: Employment Status in Germany (2000-2003) - Breakup
by Industry (In '000) (includes corresponding Graph/Chart) III-80

Table 73: Employment Status in Agriculture, Forestry and
Fishing Industry in Germany (2000-2003): Breakup by Sex (In
'000) (includes corresponding Graph/Chart) III-81

Table 74: Employment Status in Manufacturing and Energy
Industry in Germany (2000-2003) - Breakup by Sex (In '000)
(includes corresponding Graph/Chart) III-81

Table 75: Employment Status in Construction Industry in
Germany (2000-2003) - Breakup by Sex (In '000) (includes
corresponding Graph/Chart) III-82

Table 76: Employment Status in Services Industry in Germany
(2000-2003) - Breakup by Sex (In '000) (includes
corresponding Graph/Chart) III-82
German Wage Agreement for Temporary Employees III-82
Employment Disparity in East and West Germany III-83
Leading Players III-83
Strategic Corporate Development III-83
B.Market Analytics III-85
Table 77: German Recent Past, Current & Future Analysis for
Employment Services by Industry Sector - Construction &
Manufacturing, Trade & Commerce, Communication & Energy and
Other Markets Independently Analyzed with Annual Revenues in
US$ Billion for Years 2000 through 2010 (includes
corresponding Graph/Chart) III-85

Table 78: German Long-term Projections for Employment
Services by Industry Sector - Construction & Manufacturing,
Trade & Commerce, Communication & Energy and Other Markets
Independently Analyzed with Annual Revenues in US$ Billion
for Years 2011 through 2015(includes corresponding
Graph/Chart) III-85

Table 79: German 11-Year Perspective for Employment Services
by Industry Sector - Percentage Breakdown of Dollar Revenue
for Construction & Manufacturing, Trade & Commerce,
Communication & Energy and Other Markets for Years 2000,
2007 & 2010 (includes corresponding Graph/Chart) III-86

3c. The United Kingdom III-87
A.Market Analysis III-87
The Employment Services Market in the UK III-87
Employment Statistics in the UK - A Recent Past Perspective III-87
Table 80: Employment Status in the UK (2003): Percentage
Breakdown by Industry and Sex (includes corresponding
Graph/Chart) III-87

Table 81: Employment Status in the UK (2003): Percentage
Breakdown by Industry and Age Group (includes corresponding
Graph/Chart) III-88

Table 82: Employment Status in the UK (2003): Percentage
Breakdown by Occupation and Sex (includes corresponding
Graph/Chart) III-89

Table 83: Employment Status in the UK (2003): Percentage
Breakdown by Occupation and Age Group (includes
corresponding Graph/Chart) III-90
Temporary Employment in the UK III-90
Evolution of Temporary Staffing in the UK III-90
Temporary Staffing Agencies to Diversify and Expand III-91
Leading Temporary Staffing Agencies III-91
Self-Employment in the UK III-91
Table 84: Employment Status (16 Year and above) by Age
Group in the UK (2002): Percentage Breakdown for Employee,
Self-employed, In Search of Employment and Not Available
for Employment (includes corresponding Graph/Chart) III-92

Table 85: Employment Status (16 Year and above) by Industry
Sector in the UK (2002): Percentage Breakdown for
Self-Employed and Employee (includes corresponding
Graph/Chart) III-93
Strategic Corporate Developments III-93
Key UK Players III-97
B.Market Analytics III-99
Table 86: UK Recent Past, Current & Future Analysis for
Employment Services by Industry Sector - Construction &
Manufacturing, Trade & Commerce, Communication & Energy and
Other Markets Independently Analyzed with Annual Revenues in
US$ Billion for Years 2000 through 2010 (includes
corresponding Graph/Chart) III-99

Table 87: UK Long-term Projections for Employment Services
by Industry Sector - Construction & Manufacturing, Trade &
Commerce, Communication & Energy and Other Markets
Independently Analyzed with Annual Revenues in US$ Billion
for Years 2011 through 2015(includes corresponding
Graph/Chart) III-100

Table 88: UK 11-Year Perspective for Employment Services by
Industry Sector - Percentage Breakdown of Dollar Revenue for
Construction & Manufacturing, Trade & Commerce,
Communication & Energy and Other Markets for Years 2000,
2007 & 2010 (includes corresponding Graph/Chart) III-100

3d. Rest of Europe III-101
A.Market Analysis III-101
Iceland III-101
Employment Framework in Iceland III-101
Table 89: Labor Market by Industry Sector in Iceland
(2001): Percentage Breakdown for Trade, Restaurants and
Hotels, Health Services, Finance, Real Estate and
Business, Other Manufacturing, Education, Construction,
Transport And Communication, Public Administration And
Utilities, Fish Processing, Agriculture, Fishing, and
Other Services and NS (includes corresponding Graph/Chart) III-102

Table 90: Workforce in Iceland (2001): Percentage
Breakdown by Age Group for Men and Women (includes
corresponding Graph/Chart) III-102
Italy III-103
Evolution of Temporary Employment in Italy III-103
Liberalization of Temporary Employment in Italy III-103
Motives Behind Temporary Employment III-103
Recent Industry Activity III-103
Key Players in Rest of Europe III-108
B.Market Analytics III-110
Table 91: Rest of Europe Recent Past, Current & Future
Analysis for Employment Services by Industry Sector -
Construction & Manufacturing, Trade & Commerce,
Communication & Energy and Other Markets Independently
Analyzed with Annual Revenues in US$ Billion for Years 2000
through 2010 (includes corresponding Graph/Chart) III-110

Table 92: Rest of Europe Long-term Projections for
Employment Services by Industry Sector - Construction &
Manufacturing, Trade & Commerce, Communication & Energy and
Other Markets Independently Analyzed with Annual Revenues in
US$ Billion for Years 2011 through 2015(includes
corresponding Graph/Chart) III-110

Table 93: Rest of Europe 11-Year Perspective for Employment
Services by Industry Sector Percentage Breakdown of Dollar
Revenue for Construction & Manufacturing, Trade & Commerce,
Communication & Energy and Other Markets for Years 2000,
2007 & 2010 (includes corresponding Graph/Chart) III-111

4. Asia-Pacific III-112
A.Market Analysis III-112
Knowledge Management in Asia III-112
Knowledge Workers III-112
Developing Knowledge Workers III-112
Knowledge Base Economy: Government Participation III-113
Hong Kong III-113
Malaysia III-113
Singapore III-114
Thailand III-114
Youth Unemployment in Asia-Pacific III-114
Table 94: World and Asia-Pacific Youth Population (15-24
Year) by Region (2000 & 2010) (includes corresponding
Graph/Chart) III-115
Australia III-115
Employment Services Market III-115
Stress at Workplace Leads to Rising Injuries III-115
China III-116
Employment Services Market III-116
Online Recruitment Gaining Popularity in Chinese
Recruitment Sector III-116
Increasing Number of �Netizens� Constitutes a Factor for
Growth III-116
Online Recruitment Develops by Leaps and Bounds III-116
Trends in Online Recruitment Market in China Show Regional
Variations III-117
Online Recruitment Market Trends Dependent on Demand from
Different Sectors III-117
Hong Kong III-117
Employment Situation in Hong Kong III-117
Locals are Preferred to Foreigners III-117
The Employment Ordinance III-117
India III-118
Table 95: Number of Jobs in IT-Enabled Services in India
(2000 & 2010): Breakup for Back Office Operations, Remote
Maintenance and Support, Medical Transcription, Call
Centers, Database Services, and Content Development
(includes corresponding Graph/Chart) III-118
Increase in Attrition Rate in Indian Call Center Industry III-118
Mauritius III-119
Korea III-119
South Korean Employment Services Market III-119
Pakistan III-120
Table 96: Employment Status in Pakistan (2001): Breakdown
by Sex and Sector (In Million) (includes corresponding
Graph/Chart) III-120
The Philippines III-120
Table 97: Employment Status in Philippines (2003-2004):
Break-up by Industry Sector for Agriculture, Industry and
Services (In '000) (includes corresponding Graph/Chart) III-120

Table 98: Employment Status in Philippines (2003-2004):
Percentage Breakdown by Industry Sub-Sector (includes